Course Description
This course aims to provide students with the skills necessary to begin their development as business professionals. Students develop their skills and knowledge in their chosen profession while also building a broader set of professional skills and establishing their professional identity.
Learning Outcomes
- Analyse your personal professional development using professional reflective practices.
- Explain the role of ethics in professions.
- Analyse and represent your personal professional learning ecosystem (incorporating formal and informal sources of learning.
- Reflect on the nature of their involvement in cooperative learning processes.
Learning Experience
Personal professional development is a skills-focused course designed to support students in forming a professional identity alongside their disciplinary studies. The course aims to develop reflective capability, ethical awareness, and an understanding of how professional learning occurs across formal, informal, and social contexts. It is positioned early in students’ programs to establish a professional and growth-oriented mindset that can be applied across study, work, and life.
The learning experience was designed for a fully online OUA cohort, many of whom balance study with work and caring responsibilities. This informed a deliberately scaffolded structure across 12 modules, with a visible shift in learner effort over time. Early modules focus on conceptual grounding through short readings, video, and audio, while later modules progressively prioritise applied reflection and assessment preparation. This progression was made explicit to support learner planning and self-regulation in an asynchronous environment.
A distinctive design feature was the use of inclusive personas, Sarah and Alex, to anchor abstract concepts in narrative form. These non-binary archetypes were used consistently to model professional decision making, ethical judgement, collaboration, and identity formation, allowing students to project and compare without being labelled or constrained. The personas enabled the academic to integrate authentic stories while maintaining an inclusive and non-prescriptive tone.
Self-awareness and interpersonal capability were further developed through the Johari Window model. While an interactive external Johari Window tool was identified as pedagogically valuable, licensing and access constraints prevented direct embedding. In response, the learning experience was redesigned to foreground process over platform. Clear instructions, structured reflection prompts, curated adjective lists, and guided discussion were embedded directly into the lesson, with optional links to external tools. This ensured equitable access while preserving the reflective intent of the activity.
Assessment design reinforced professional practice. For Assessment 3, students developed a digital portfolio using Microsoft Sway to document their personal and professional development journey. Students were supported through clear guidance, exemplars, and a reusable template. Using Sway shifted the task from a traditional written submission to a multimodal artefact that mirrored real-world professional portfolios, supporting digital literacy, reflective synthesis, and reuse beyond the course.
Key conceptual content, such as diversity and inclusion in the workplace, was deliberately uplifted through learning design and media collaboration. Dense policy and statistical text was transformed into visual representations using infographics and data-driven graphics, enabling students to more easily interpret patterns, compare groups, and connect evidence to professional responsibility. This approach supported accessibility, cognitive load management, and deeper engagement with complex and sensitive topics.
Optional engagement with third-party platforms such as Blinkist further modelled lifelong learning behaviours without increasing assessment load.
Overall, the learning experience integrates reflective pedagogy, inclusive experience design, and pragmatic systems thinking to support professional capability that is transferable, authentic, and sustainable beyond the subject itself.
MiroBoards:
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Description: "PPD Persona Journey" Link: "https://miro.com/app/board/o9J_lpd3QN4=/"
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Description: "Iteration #2" Link: "https://miro.com/app/board/o9J_ln0uMCA=/"
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Description: "Course Planning" Link: "https://miro.com/app/board/o9J_l0xZjcM=/"
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Description: "Examples of iterations for persona development used in the course, course planning and mapping visualisation " Link: "https://miro.com/app/board/o9J_lyIZPDA=/"
Topics
- What is Personal Professional Development?
- Ethics
- Ethical Decision-Making
- Skills to help you develop self-awareness in personal and professional contexts
- Managing work groups and teams
- Professional Development
- What is professional identity?
- Personal branding as a professional
- Coping with stress in the workplace
- The importance of diversity and innovation in the workplace
- The impact of teamwork in the workplace
- Collaboration and teamwork
Development Team
Tiffany de Sousa Machado
Course Author
Lead
Stella Bachtis
Course Author
Collaborator
Rea Bachtis
Course Author
Contributer
Rich Bartlett
Learning Designer
Lead
Assessments
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Professional ethical behaviour statement
Case Study, Proposal
This assessment helps learners develop an understanding of ethical behaviour in an entrepreneurial business context.
20%
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Personal professional development plan
Learning Journal, Proposal
These three tasks aim to provide learners with a self-assessment to determine their potential areas of development as a professional person. The Personal Professional Development Action Plan that aims to help them set career goals, create strategies to improving your knowledge and skills, and uncover resources to help reach their goals.
25%
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Personal and professional development learning portfolio
Portfolio
Developing a personal and professional portfolio learners make connections between people, networks, professional communities, skills, and further professional development.
30%
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Cooperative learning - Problem solution
Problem Solving
This assessment challenges learners to work cooperatively to develop possible solutions to challenges. Using the discussion tool, learners are asked to develop sustainable pratcices and learn to cooperate effectively in the process.
25%
Planning
Snapshots
Learning Resources
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What is a learning ecosystem?
This video explains learning as an interconnected ecosystem, using a garden metaphor to show how knowledge develops through multiple influences. It introduces key elements such as pathways (guidance), gardeners (people and networks), hot houses (safe practice spaces), foundations (resources), and streams (learning through doing).
This is important because it reframes learning as continuous, self-directed and socially shaped rather than confined to formal instruction. It helps students understand how to actively manage their own learning across environments, relationships and experiences.
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14 Miller’s Pyramid of assessment
This video explains Miller’s Pyramid of Assessment as a developmental model for professional identity, progressing from knowledge to embodied practice. It outlines five stages, knows, knows how, shows how, does, and is, demonstrating how learners move from understanding concepts to fully integrating skills, behaviours and professional values.
This is important because it provides a structured framework for understanding professional growth. It helps students see development as a gradual, ongoing process that moves beyond competence towards identity, reflection and lifelong learning.
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How to Become a More Effective Listener
This video introduces active listening as a core communication skill that supports trust, collaboration and professional relationships. It provides practical techniques such as maintaining attention, reducing distractions, responding without judgement, and using clarification and paraphrasing to demonstrate understanding. It also explains the difference between active and passive listening and when each may be appropriate.
This is important because effective listening underpins meaningful interaction in both academic and workplace settings, helping students communicate more thoughtfully and engage more productively with others.
The recording also reflects strong academic initiative, with Tiffany using Canva video for the first time to present the content clearly and confidently, even while managing a difficult cough and cold, a small but genuine example of professionalism and commitment to the student learning experience.
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Self belief, self confidence, and self esteem
This video explains three core personal attributes that support the development of a growth mindset: self-belief (self-efficacy), self-confidence and self-esteem. It outlines how belief in one’s capability influences behaviour, motivation and opportunity-seeking, how confidence enables individuals to act on their abilities and manage feedback, and how self-esteem reflects overall self-worth and personal value. Together, these qualities shape how learners approach challenges, goals and professional growth.
This is important because it connects mindset theory to practical self-development, helping learners understand how internal beliefs influence performance, resilience and career progression. It encourages reflection on how personal perceptions shape behaviour and decision-making.
From a learning design perspective, the video provides affective scaffolding alongside cognitive skill development. By explicitly naming and explaining internal psychological drivers of learning and performance, it supports self-awareness and reflective practice, both critical for personal and professional development. Positioned within the broader learning journey, it helps learners build the internal conditions needed to engage productively with feedback, challenge and continuous improvement.
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Three main types of cooperative learning groups
This multimedia explains the three main types of cooperative learning groups, formal, informal, and cooperative base groups, and how each supports learning in different ways and timeframes. It shows how structured group tasks, spontaneous short discussions, and long-term support groups each play a distinct role in developing knowledge, collaboration, and professional growth.
The resource is important because it helps learners recognise that collaboration is not one single experience but a continuum, from quick exchanges to sustained learning relationships. This supports intentional participation in group learning and highlights how different group structures contribute to skill development over time.
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Which school of ethics do you lean towards?
Learners are asked to find out which ethical framework or perspective drives their choices. The results help learners unpack beliefs they are strongly aware of (explicit principles) and others may be a surprise to see (implicit principles).
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Tutorial activity 1.3: How to Respond to an Ethical Dilemma
In this interactive learners are asked how they would respond in three scenarios. There are no right or wrong answers, the aim is to help facilitate discussiong and compare selections in tutorial session with the tutor and other students.
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The Work-life Balance Wheel
The Work-life Balance Wheel is a simple but powerful tool that helps learners visualise all the important areas of their life at once. The wheel helps learners understand which of areas of life are flourishing and which ones need the most work.












